Last updated: August 20, 2026
Information you provide
When you request an estimate or contact us, we may collect your name, email address, phone number, ZIP code, project type, project priorities, property information, and other details you choose to provide.
Information collected automatically
Our hosting and security providers may receive basic technical information needed to deliver and protect the website, such as an IP address, browser type, device information, requested pages, timestamps, and security events.
How we use information
We use submitted information to respond to inquiries, confirm service availability, discuss projects, schedule consultations, prepare estimates, coordinate requested services, protect the website, and meet legal obligations.
Estimate requests and service providers
Estimate requests are transmitted through Resend and delivered to Cielo's Google Workspace email account. Information may also be processed by service providers that support website hosting, security, email, and business operations. These providers may process information only as needed to provide their services or meet legal obligations.
Cookies, analytics, and advertising
The current website does not install analytics tags, advertising pixels, or cookie-based behavioral advertising tools. Hosting and security services may use essential technologies needed to operate and protect the website. If our practices change, we will update this policy and add consent or choice controls where required.
Retention and security
We retain information for as long as reasonably needed to respond to the request, provide services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no transmission or storage system can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete information you submitted through this website. Some information may be retained where required for legal, accounting, security, or dispute-resolution purposes. The website does not currently respond differently to browser Do Not Track signals because it does not use behavioral advertising trackers.
Children's privacy
This website is intended for homeowners and other adults seeking window or sliding-door services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as the website, services, or legal requirements change. The updated date above shows when this page was last revised.
Contact us
For privacy questions or requests, call 833-711-2696 or email info@cielowindows.com.
Cielo Windows Inc
24009 Ventura Blvd, Suite 240
Calabasas, CA 91302